Payments - ACH / International Wires

Acme Ventures LLC, and all its divisions, accepts both domestic and international ACH transfers for invoice payments. 

For more information about accepted payment methods, check out our Invoicing and Payments Policy

Clients can download our ACH information, which contains all the necessary information, from the FAQ page on the Client Account System.  

If you have an account but do not have access you can email [email protected] and someone from the accounts team can assist you.

If you do not have an account on the Client Account System, you can email [email protected] or submit a request via the Help Center and someone will be able to assist you. 

To make a payment via Internation Wire Transfer (sometimes called a 'Wire Transfer' or just a 'Wire') download our Banking Information Form which contains all the necessary information from our Client Account System. If you do not have an account or are unable to access your account, please email or call our Accounts Team to request a copy of the form.

Please note that our bank uses an external transfer platform for international wire transfers. You must follow the instructions on the form carefully. We are unable to assist with international wires other than to confirm receipt. 

We can receive International ACH transfers from most countries. Note that the list of eligible countries is subject to change without notice due to changes in banking policy, international sanctions, and other factors. 

If you are unsure if you are able to send us an ACH from your country, don't hesitate to Submit a Ticket via the Client Account System or by emailing [email protected] and someone will be able to provide you with an answer. 

Your bank can only reverse an ACH transfer from your account for one of the following reasons:

• The wrong amount was transferred.
• A transfer had the wrong account number.
• If a transfer goes through more than once.

You must notify your bank to reverse the charges within five days. Reversals must be originated by the person who initiated the transaction, Acme Ventures LLC, as the receiver cannot initiate a reversal. 

Please notify our Accounts Team if you initiate a reversal for the wrong amount or duplicate transfer.

If your bank charges a reversal fee and the transfer was sent to the correct account, our Accounts Team may be able to assist you once the payment has cleared, or after the 5-day period.