Approve a file on the Client System
From time to time, we require clients to approve a file or image. This could be anything from approving edits to an image to approving a layout for a website. Clients can approve files and communicate with their project representative right in our client system. This article guides you through that process in case you need help.
How To Approve A File
Step 1: Login to the Client System
Login to the client system by following the link from the approval requested email sent to you by the client system.
You can also manually log in by visiting https://accts.acmevnt.com and entering your email and password. If you have not setup a password you can sign in with just your email using a magic link.
Having trouble logging in?
Check out our articles on how to login to the client system and this article for common issues related to login problems. If you are still having problems, you can email support or chat with us.
Note: The support email is for existing clients only, emails from non-clients are filtered out. If you are not a client or your email is not registered to an account, you will need to email [email protected].
Step 2: Go to the Task
If you logged in manually, you will be directed to the home page. Look for a notification indicating that there is a task requiring your action. This notification will appear prominently on the home screen. Alternatively, you can check the Notification Tab for any pending tasks.
Step 3: Review File
Once on the task screen you will be in the OVERVIEW tab.
Under the project name, click FILES
Right click on the file name and choose Download, or click the three dots at the end of the file and choose Open or Download to view your file.
Step 5: Comment or Approve
When you are ready to approve the file, under the OVERVIEW tab click the large green OK button.
If you're not ready to approve the file and would like to leave a note requesting a change or have a question before approving, you can leave a comment directly inside the task under Comments.