Webhosting Terms of Service

This Terms of Service governs our web hosting services. Clients agree to abide by this policy as part of their Web Hosting Service Agreement, and by using these services. If you do not agree to these terms, you should not use the services.

• Scheduled maintenance or repairs.
• Issues caused by the clients uploaded software (including website, plugins, custom code, scripts, or third-party apps).
• Individual service outages (Example: outages affecting email or analytics, your website).
• Events beyond our control, like DDoS attacks or IP blacklists.
• Connectivity problems with your internet service provider (ISP).
• Connectivity issues along the route between your ISP and our server.
• Browser caching or DNS problems.
• Problems caused by your actions or negligence.
• Interference from other parties.
• Violations of our Terms and Conditions.

Acme Ventures LLC reserves the right to perform routine maintenance on the hosting environment, which may result in temporary downtime. The Client will be notified of scheduled maintenance in advance, but Acme Ventures LLC is not responsible for downtime caused by third-party services or unforeseen issues. Acme Ventures LLC will make reasonable efforts to minimize downtime and restore services promptly.

Prohibited Uses

Abusive Activities

• Sending, hosting, or transmitting spam, mail bombs, Internet packet flooding, or denial-of-service attacks.
• Hacking, server penetration testing, or any attempt to gain unauthorized access to systems or data.
• Using our servers as an intermediary, reply-to address, or destination for malicious activities.

Security Violations

• Running scripts or software that overload or harm server performance.
• Sharing or linking to hacking tools, guides, or information.
• Hosting or distributing malware, viruses, ransomware, or phishing software.
• Using the server as an “open relay” for email.

• Hosting or disseminating material that is illegal, defamatory, obscene, harassing, or grossly offensive.
• Sharing content that promotes violence, discrimination, or any form of hate speech.
• Hosting copyrighted material without permission, including pirated software, movies, or music.

Network Abuse

• Running public recursive DNS services or unsecured DNS servers.
• Engaging in IP spoofing or traffic interception.
• Conducting network scans, port scans, or similar unauthorized testing activities.

Misleading or Fraudulent Activities

• Impersonating others or misrepresenting the source or origin of communications.
• Hosting phishing pages or engaging in activities designed to deceive users into revealing sensitive information.
• Operating fake websites or distributing counterfeit goods or services.

Illegal Activities

• Hosting or facilitating activities in violation of local, state, national, or international laws.
• Promoting gambling, drug trafficking, human trafficking, or other unlawful activities.

Other Unacceptable Uses

• Running cryptocurrency mining operations without prior written approval.
• Using our servers as a storage or backup facility for unrelated purposes, such as file archiving.
• Engaging in activities that interfere with or disrupt the normal operation of our services or network.
• Sharing account access with unauthorized users.

ABUSE REPORTING

To report violations of this policy, please contact us at [email protected] or by submitting a ticket on the Help Center. Provide detailed information, including the nature of the violation, affected website(s), and supporting evidence.

The Client agrees to adhere to Hostinger’s policies and terms, available at Hostinger’s Terms of Service. Any violations of Hostinger’s policies are also considered a violation of this Agreement and may result in service suspension or termination.

A copy of these agreements can be found here:
https://www.hostinger.com/legal/hosting-agreement

We reserve the right to monitor network traffic, website content, and server usage to ensure compliance with this policy. If violations are detected, we may take any of the following actions without prior notice:

• Temporarily or permanently suspend your hosting account or website.
• Terminate your account and remove all associated websites and data.
• Report illegal activities to law enforcement authorities.
• Impose additional fees to compensate for damages caused by misuse.

Acme Ventures LLC will forward any DMCA takedown requests to the Client for review and action. However, Acme Ventures LLC reserves the right to block access to specific files, media, or restrict access to the website to enforce intellectual property laws or comply with court orders.

Acme Ventures LLC will provide security features, including setting up security settings, firewalls, and encryption to protect the hosting environment. However, the Client is responsible for maintaining appropriate security measures to secure access to the site and its files. Acme Ventures LLC is not responsible for any security breaches caused by the Client’s failure to maintain appropriate security measures.

Support Accounts and Plugins

To facilitate providing services, Acme Ventures will have access to the site through a support or sysops account, as well as installing necessary plugins on the client's account. The client agrees not to take any action that would modify or disable this access or the proper functioning of the plugins. 

In order to provide our services and to better understand and optimize web traffic, we utilize website analytics through Google Analytics. 

• If the client does not have a Google Analytics Account
• Acme Ventures will setup a GA property on our account and the client acknowledges that Acme Ventures LLC maintains ownership of the Google Analytics property and the data collected. The client may request to be added to the account or have the property transferred to their ownership at any time. 
• If the client already has a Google Analytics Property
• They must provide necessary access to Acme Ventures LLC to the property, as well as assist in the setup of any required settings, plugins, or other features to obtain control and implement analytics tracking on to the site. 

Acme Ventures LLC uses third-party service providers (e.g., Google, Amazon, Microsoft) to support business operations. The Client agrees to allow Acme Ventures LLC to share and store Client data with these third-party providers, as required for providing the Services. Acme Ventures LLC will ensure that third-party providers comply with relevant privacy and security regulations.

Acme Ventures LLC reserves the right to implement geo-restrictions or block access to the website from specific IP addresses or regions to prevent fraud, abuse, or comply with legal requirements. The Client agrees that access to their website may be restricted in certain regions or by IP address as part of these measures.

Acme Ventures LLC will retain backups of the Client’s website for up to 15 days. Data on the server will be removed 15 days after termination of the hosting account, but Acme Ventures LLC may retain backups if required for legal or record-keeping reasons.

The Client retains ownership of all intellectual property, including website content, images, logos, and code, provided to Acme Ventures LLC for hosting. Acme Ventures LLC retains the right to use website screenshots, design, and other non-confidential information for marketing purposes unless otherwise agreed.

Acme Ventures LLC reserves the right to suspend or terminate the Client’s hosting account immediately if the Client breaches any terms of this Agreement, including failure to maintain required security standards or involvement in activities that jeopardize the integrity of our hosting services. 

Acme Ventures LLC will make reasonable efforts to notify the Client prior to termination but reserves the right to act without prior notice in urgent situations.

The failure of Acme Ventures LLC to enforce any provision of this Agreement shall not be deemed a waiver of its right to enforce such provision in the future.

Acme Ventures LLC reserves the right to amend or modify these Terms of Service at any time. Any changes will be posted on the website, and customers will be notified of any changes. By continuing to use the hosting services after notification, the customer agrees to abide by the updated Terms.

Version - 4.25.001

Last updated - Jan 5, 2025